HomeDelivery Information


We aim to get your medication to you as quickly as possible. Here are our delivery schedules:

United Kingdom

All orders received by 4.00 pm Monday to Friday are dispatched that day by Royal Mail Special Delivery so as to arrive before 1:00 pm the following day. This service is included free of charge with all UK orders.

If you require a delivery guaranteed for Saturday morning then we offer this as an option on Friday dispatches up to 4.00 pm. There is a £3.50 charge for this service.

If you order after the cut-off point on a Friday up until 11:30 am on Saturday then we will do our best to get your order dispatched on Saturday for delivery on Monday (refrigerated items excluded) but Saturday dispatches cannot be guaranteed because of the wholesale delivery schedules.


Very few EU countries permit their citizens to import medication for personal use and the ones that do have a number of restrictions. We have decided not to service patients in other EU member states.

This service is now United Kingdom only.


We are not currently delivering to Australia while we check with the Australian authorities whether our telemedicine service would be considered to comply with local laws.

We cannot deliver to the United States under any circumstances.

More information on our service can be found on the How We Work page.

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