HomeStatement of Purpose


Aims and objectives

The Online Clinic aims to provide a range of convenient, confidential, healthcare services to adult patients using the Internet.

The Online Clinic's objective is to provide a prompt, high quality online service complying with the Care Quality Commission (Registration) Regulations 2009, and the fundamental standards and regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Kinds of healthcare services provided by the Online Clinic

The Online Clinic provides independent healthcare services via the Internet in the form of the following regulated activity:

  • Treatment of disease, disorder or injury

This includes private and confidential online consultations, medical diagnosis advice, and prescribing and supply of medicines in relation to the following medical conditions:


The Online Clinic provides Internet consultations and treatments in accordance with patients' health needs but always subject to strict medical assessment. During an initial consultation, an individual general medical history will be taken and patients will be advised of proposed treatments including full costs, which will be fully explained prior to proceeding.

Registered Provider and Registered Manager

The Online Clinic, C/O Artillery Registrars Limited, 7 Tufton Street, London, SW1P 3QB (Tel: 020 7127 9200), Email: is the provider of the independent healthcare service.

The Online Clinic Internet healthcare service is operated on a day to day basis by Managing Director, Mr Robert MacKay (CQC Registered Manager) who founded the Online Clinic in 2004.

Legal status

The Online Clinic is the trading name of Online Clinic (UK) Limited providing independent healthcare services as a private limited company organisation, is registered at Companies House (registration number - 05122959) and registered with the Care Quality Commission (CQC) as a provider of independent healthcare services in England (registration number – 1-101726095).

Location of services

The Online Clinic does not have clinic premises' locations where patients can visit. The healthcare service is provided via the Internet at and and is administered from office premises located at 2 Wingate Business Exchange, 64-66 Wingate Square, London SW4 0AF.

We use cookies on this website. By using this site, you agree that we may store and access cookies on your device. Find out more Close