HomeStatement of Purpose


Aims and Objectives

The Online Clinic aims to provide a range of confidential, high quality online healthcare services to adult patients in compliance with the essential standards and regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010. The Online Clinic's key objective is to provide a patient-centred healthcare service which meets and exceeds patients' expectations.

Kinds of Services Provided by The Online Clinic

The Online Clinic provides an online Internet healthcare service, which includes private and confidential online consultations, medical diagnosis advice, and prescribing and supply of medicines in relation to the following medical conditions;


The Online Clinic provides online consultations in accordance with patients' individual wishes but always subject to strict health assessment by a medical practitioner for suitability. During an initial online consultation, an individual general medical history will be taken and patients will subsequently be advised of recommended treatments. During an initial consultation, patients will be invited to complete a confidential online health questionnaire and once submitted, will be carefully assessed by a medical practitioner to offer a diagnosis. Once a diagnosis has been made, recommended medications will be advised for purchase along with individual costs. Information will also be given of the expected effects and potential side-effects of each medicine.

Registered Provider and Registered Manager

The Online Clinic is owned by Online Clinic (UK) Ltd., 27 Old Gloucester Street, London WC1N 3XX and is registered as a UK company at Companies House. The Online Clinic healthcare service is operated on a day to day basis by Managing Director, Mr Robert MacKay who founded the Online Clinic in 2004.

Legal Status

The Online Clinic operates as an Independent Medical Agency and provides private healthcare services as a limited company business.

Location of Services

The Online Clinic does not have premises which patients can visit. The healthcare service is provided via the Internet. All patients who choose to use the private healthcare services on offer at The Online Clinic can be assured that they will be treated with the utmost dignity and respect. The Online Clinic website is secure and all personal health information is treated confidentially and with the highest discretion.

Free Consultation from an online pharmacy
Free Online Assessment Quick and Without Obligation